Cookie Policy

Last Updated: March 2026

Introduction

This Cookie Policy explains how Fell & Frame Ltd (“we”, “our”, or “us”) uses cookies and similar technologies on our website www.fellandframe.co.uk (“Website”).

This policy should be read alongside our Privacy Policy, which explains how we process personal data.

We use cookies in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website.

They allow the website to:

  • recognise your device
  • remember preferences
  • analyse how the website is used
  • improve functionality and performance

Some cookies are essential for the website to function properly.

Types Of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems.

They are typically set in response to actions you take such as:

  • logging in
  • filling forms
  • setting privacy preferences
  • security and fraud prevention

These cookies do not require consent under PECR.

Example purposes:

  • session management
  • security authentication
  • load balancing

Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

  • pages visited
  • time spent on pages
  • traffic sources
  • error messages

This information helps us improve our website.

These cookies are only set with your consent.

Example services may include:

  • Google Analytics

Functional Cookies

These cookies allow the website to remember choices you make such as:

  • language preferences
  • region
  • saved settings

They improve user experience but are not strictly necessary.

These cookies require your consent.

Marketing & Advertising Cookies

These cookies may be set by us or third-party partners to:

  • show relevant adverts
  • measure marketing effectiveness
  • track browsing behaviour across websites

They may collect information about your browsing activity.

These cookies are only used with your explicit consent.

Example providers may include:

  • Meta Platforms (Facebook Pixel)
  • Google advertising services

Third-Party Cookies

Some cookies on our website may be set by third-party services we use.

These third parties may collect data directly from your browser and process it according to their own privacy policies.

Examples include:

  • analytics providers
  • embedded content providers
  • payment services
  • social media integrations

Managing Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner allowing you to:

  • accept all cookies
  • reject non-essential cookies
  • customise your cookie preferences

You can change your cookie preferences at any time by clicking “Cookie Settings” on our website.

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings.

You can:

  • block cookies
  • delete cookies
  • receive alerts before cookies are stored

Guides are available for:

  • Google Chrome
  • Safari
  • Mozilla Firefox
  • Microsoft Edge

Please note that disabling cookies may affect website functionality.

How Long Cookies Are Stored

Cookies may be stored for different durations:

Session Cookies

  • Deleted automatically when you close your browser.

Persistent Cookies

  • Remain on your device until they expire or you delete them.

Updates To This Policy

We may update this Cookie Policy from time to time to reflect:

  • changes in law
  • new technologies
  • updates to our website

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Cookie Policy, you can contact us:

Fell & Frame Ltd

Email: hello@fellandframe.co.uk
Address: Kingmoor Park Central, Knights Dr, Carlisle, Cumbria CA6 4SG
Website: www.fellandframe.co.uk