By using our online Configurator you can design and order your new windows. Alternatively, you can call our sales team on 01228 521 284. They can guide through the process, provide a quote and take your order over the phone.

As many as you need. We work on projects of all sizes, whether that is a single window / door or your requirements cover multiple properties.

The measurement process is straight forward, and we have guides available to download. Alternatively, you can call our sales team on 01228 521 284 who will be happy to discuss the process with you.

Unfortunately, we do not provide a measuring service. However, we have downloadable measuring guides available from the resources section or you call our team on 01228 521 284 for assistance.

Please call our team on 01228 521 284 or email hello@fellandframe.co.uk. Our team will be more than happy to assist.

If you would like to amend an order that has already been processed, you will need to call our team on 01228 521 284 to ensure work has not already commenced and the required amendments can be actioned immediately to prevent delays to your order.

Fell & Frame are a manufacture and supply service only, however we do have installation guides available. Alternatively, our team can recommend local, reputable fitters.

Our products are manufactured by our skilled team at our workshop in Carlisle, Cumbria.

Our products are self-finished with a high-grade primed finish. This means you can apply your choice of stain, paint or varnish.

Our windows can be made from a choice of timber; Rose Pine (Softwood), Utile (Hardwood) or Accoya (Engineered Timber).

Our windows can be made from a choice of timber; Rose Pine (Softwood), Utile (Hardwood) or Accoya (Engineered Timber).

Our windows can be made from a choice of timber; Rose Pine (Softwood), Utile (Hardwood) or Accoya (Engineered Timber).

We aim to deliver within 4 weeks. Once your order is ready for delivery, you will receive a delivery notification via email.

If the scheduled delivery date isn’t convenient for you, please contact us as soon as you receive your notification and we’ll be happy to arrange an alternative that works better for you.

We would normally prioritise orders based on when they are received, but if you have special requirements we would be happy to discuss them with you. Simply call our sales team on 01228 521 284 or email hello@fellandframe.co.uk

Your order can be collected from our workshop or can be delivered for a small deliver charge dependent on the location.

If any damage occurs during transit, please let us know as soon as possible and we’ll be happy to arrange any necessary replacements.

Yes, you can collect your order from Units H&L, Knights Drive, Kingmoor Park Central, Carlisle, Cumbria, CA6 4SG. ///schematic.writing.tasters

You can call our sales team on 01228 521 284 or email us at hello@fellandframe.co.uk. Alternatively, you can visit our contact us page.

Yes, you can cancel your order – as long as the product hasn’t already started being manufactured. If production has begun, cancellation may no longer be possible. To cancel, contact customer support as soon as possible with your order details so they can check the status and assist you.